Expertise & After-Sales Service

Expertise born from the workshop.

Diagnostics, micro-welding, workshop support and after-sales support: provided by active technicians — not by a standard.

6
FAMILIES OF INTERVENTION

0,02mm
MICRO-WELDING PRECISION

48h
AVERAGE DIAGNOSTIC TIME

// MICRO-WELD INSPECTION · 0.02MM

Our areas of expertise

Four areas of expertise, one single point of contact.

From the smallest breakdown to the daily support of your workshop, REDFIX covers the entire technical chain.

Diagnostics & micro-welding

Motherboard diagnostics, trace reconstruction, reballing and component rework under a microscope.

Workshop support

Setting up a workshop, choosing equipment, increasing the skills of your teams.

Field interventions

On-site travel for installation, calibration and troubleshooting of complex faults.

After-sales support

Dedicated after-sales service for distributed equipment: parts, adjustments and technical assistance.

// Diagnostics & micro-welding

What others throw away, we repair.

Our technicians work at the component level: trace reconstruction, reballing, and repair of power and charging circuits. Each intervention is diagnosed before a quote is provided.

0,02mm
MICRO-WELDING PRECISION

48h
AVERAGE DIAGNOSTIC TIME

REDFIX WORKSHOP · CASABLANCA

Field interventions

Our method, in 4 steps.

A clear process, from the first contact to the guarantee of the intervention.

Initial contact

You describe the breakdown or the need, we will assess it within 24 hours.

Diagnosis

A thorough analysis and transparent quote are provided before any work begins.

Intervention

Repair in the workshop or on-site visit as appropriate.

Tracking & Guarantee

Quality control, return of work and guarantee on the intervention.

After-sales support

After-sales service provided by technicians.

No standard: you speak directly to people who repair on a daily basis.

Parts & adjustments

Supply of spare parts and calibration of distributed equipment.

Technical assistance

Remote diagnostic assistance and usage advice from our technicians.

Warranty & tracking

Monitoring of interventions and warranty on equipment and repairs.

A complex breakdown or a workshop to equip?

Describe your needs to us: our technicians will respond and guide you within 24 hours.